SugarCreek produces raw and fully-cooked meats, appetizers and snacks for some of the most-recognized brands in the food industry. We developed a custom application that provide automated tracking and management of customer feedback for facilities in Ohio, Indiana and Kansas.

RESULTS

 

  • Customer feedback has moved from a paper-based system to a web-based application that allows for easier tracking and reporting. The information moves through a pre-defined route based on each team member’s roles and responsibilities.
  • The transition process from paper to digital was simplified with an Excel bulk upload feature, saving significant time over a manual entry process.

By automating its paper-based processes, SugarCreek has improved customer response time, strengthened vendor relationships and improved its bottom line.

Scale

EMAIL NOTIFICATIONS

Based on an items status in the quality control application, the next user receives a notification that action is required.

Scale

PROCESS AUTOMATION

Information that was once stored in spreadsheets and required significant manual work is now part of an automated workflow process. Progress has been expedited significantly thanks to status updates and action notifications that keep tasks moving through the process flow.

Scale

WEB BASED

SugarCreek’s application is accessible from any device with an internet connection.

TECHNOLOGY USED

LanguagesPHP

Database

MySQL

Libraries / Frameworks

PHP

  • Laravel (started at 4.2 and now 5.1)
  • laravel-snappy (PDF creator)
  • pheanstalk (beanstalk queues)
  • PHP Excel (parsing and generating Excel documents)

JavaScript

  • jQuery
  • jQuery UI
  • jQuery File Upload
  • Angular
  • Select2
  • Bootstrap (CSS also)
  • Datatables

With InfoStream Digital Marketing, our internet leads have increased by 44% from Year 1 to Year 2. On top of that, our sales have grown from $174,000 in 2017 to $480,000 through Nov. 2018. We owe this success to the constant communication and work with InfoStream.

~Spiratex, Sales director

InfoStream has been a great partner. If I have a question, they respond right away, which is very important to me.

~Janitorial Manager, Sam Riegsecker, Marketing Operations Manager

InfoStream did everything they said they would do. And they did it fantastically.

~The Mosser Group, Karen Boedeker

InfoStream makes website production and maintenance a partnership project. If you are willing to participate, it’s going to work for you.

~Lightning Lockers, Rick Osgood, President

VIEW CASE STUDIES

InfoStream Solutions is committed to supporting our family of businesses during this healthcare crisis.  To help you communicate with your customers and employees, we recommend adding an alert bar or pop-up message to your website notifying all visitors of the current status of your business.
Click here to connect with us and get started.