SugarCreek produces raw and fully-cooked meats, appetizers and snacks for some of the most-recognized brands in the food industry. We developed a custom application that provide automated tracking and management of customer feedback for facilities in Ohio, Indiana and Kansas.
- Customer feedback has moved from a paper-based system to a web-based application that allows for easier tracking and reporting. The information moves through a pre-defined route based on each team member’s roles and responsibilities.
- The transition process from paper to digital was simplified with an Excel bulk upload feature, saving significant time over a manual entry process.